CIO

We hold an Australian Credit License and are register with the Australian Securities Investments Commission  (ASIC).

ASIC also enforces a required level of experience and education, and require that mortgage brokers undergo continued training. Members must adhere to a code of practice, ethical behaviour, professionalism, transparency and full disclosure.

We are Full Members of the  Mortgage and Finance Association of Australia (MFAA) as this shows a dedication to our continued commitment to our work and transparency.

FSPs are not permitted to use or display the CIO (Credit and Investments Ombudsman) logo in their communications and branded publications, such as business cards, letterheads, emails, websites and other promotional material.
How FSPs should promote their CIO membership

Rather than relying on our logo, FSPs should continue to inform consumers about their right to pursue their complaint with CIO. According to the ASIC Regulatory Guide 165 (pages 25-32) FSPs must inform their clients how they can access our services and include our contact details in their Financial Services Guide or Credit Guide. FSPs must also include this information in writing when they advise their clients of their final IDR response.

The information provided in this website is for general education purposes only and does not constitute specialist advice. It should not be relied upon for the purposes of entering into any legal or financial commitments. Specific investment advice should be obtained from a suitably qualified professional before adopting any investment strategy.

At Medicaid Finance in addition to providing home loans we also help customers to source credit cards, car loans, commercial loans, asset finance, deposit bonds, and risk and general insurances. We are committed to the concept of driving ‘real, relevant results’ for Medical Professionals.